Your business data stays protected.
Your documents and business data are encrypted, backed up regularly and stored redundantly in separate EU infrastructures. Technical integrity checks and documented recovery procedures help protect against mistakes, outages and data loss.
How Claribill protects your data
Technical and organisational measures work together. Internal operational details are kept protected.
Encrypted backups
Business data and documents are backed up with encryption. Data is also transferred over protected connections.
Redundant storage
Backups are kept separate from production systems in independent EU infrastructures.
Regular integrity checks
Automated checks monitor whether backups are complete and readable.
Documented recovery
Documented procedures support controlled data recovery after outages or user errors.
Your files are included too
Documents generated by Claribill and files you upload are included in the backup process. Backups run in the background without any additional action from you.
Data storage in the EU
Production application data and backups are processed in designated EU infrastructures.
Protection in storage and transit
Encryption protects data both in transit and in storage.
Separate access permissions
Technical access is separated by task and limited to the permissions each task requires.
Statutory retention
Tax-relevant data is handled in accordance with the applicable statutory retention periods.
Frequently asked questions
Are files and documents backed up too?+
Yes. Documents generated by Claribill and files you upload are included in the multi-level backup process.
What happens during a technical outage?+
Separate backups and documented recovery procedures support a controlled return to operation.
Where is my data processed?+
Production application data and backups are processed in designated EU infrastructures. Our privacy policy identifies the data processors we use.
How long are my invoices retained?+
Tax-relevant documents are handled in accordance with the applicable statutory retention periods.
Are backups checked?+
Yes. Automated integrity checks monitor backups, and documented recovery procedures are in place for incidents.
How can I export my data?+
Use the export features in the dashboard to download invoices and other business data in the available formats.
More questions about security?
We can provide authorised contacts with further information for audits or enquiries from tax advisers. Email [email protected].
See also: Privacy policy (German) · Terms (German)